Last Updated 21.12.22

BF "From Heart UA» takes care of your personal data and does everything possible to protect it. This Privacy Policy is designed to help you understand what your personal data is collected, stored and used and what happens to them when you use the website"From Heart UA» fromheartua.charity (hereinafter referred to as the "site").

In the Privacy Policy, we answer the following questions:

1. Who are we?

2. What does the Privacy Policy cover?

3. What data do we collect and why?

4. Do we share data with third parties?

5. Do we use cookies?

6. What rights do you have to your data?

7. How do we update the Privacy Policy?

1. Who are we?

We Charitable Foundation «From Heart UA", located at the address: 03189, Kiev, st. Academician Williams, house 19/14, apartment 82. Further in the text "From Heart UA" will be referred to as "we", the website «From Heart UA" as "ours". We determine what, for what purpose and how your personal data will be processed.

If you have any questions, you can contact us by sending an email to fromheartua.charity. You can also send a letter to the address 03189, Ukraine, Kiev, st. Academician Williams, house 19/14, apartment 82 or contact us by phone +380 68 123 7789.

2. What does the Privacy Policy cover?

This Privacy Policy applies to our website fromheartua.charity.

3. What data do we collect and why?

The data we collect falls into two categories: technical information and data provided to us by the user.

Technical information. When you visit our site, some data is collected automatically. We need technical data to operate, maintain and improve our site. This includes the following data: IP address, UTM settings, geolocation, device type and browser type, cookies and data about your interaction with the site (session ID).

The session ID includes: your interaction with the site; the name of the website from which you came to our site; the features of the site you use; the pages you use on our site; how you use our site; actions you take on the site, if such actions are present.

Data provided by the user. In order to correctly identify and effectively use your charitable contribution, to be able to return to you with feedback on the result of a public collection or the result of the use of funds raised, and to be able to identify your payment to answer your further questions, we need your full name, surname, phone number, payment information and email address.

You can unsubscribe from the Foundation's newsletters in the appropriate communication channel at any time using the standard means available to you (for example, the "Unsubscribe" button in the e-mail newsletter), after which we will stop using the data provided by you for this purpose. You can also write us a request by e-mail fromheartua@gmail.com.

Pay your attention. We do not knowingly process personal data of users under the age of 16. If you are such a user or you are a legal representative of a user, please let us know by e-mail fromheartua@gmail.com.

4. Do we share data with third parties?

We use your data to carry out statutory activities and fulfill our obligations under transactions concluded with you and may transfer them on the following grounds:

Compliance with legal regulations. We will disclose your personal data to third parties to the extent necessary:

· to comply with a government request, court order or relevant law;

· to prevent illegal use of our site or violation of our site's Terms of Use and our policies;

· to defend against third-party claims;

· to help prevent or investigate fraud.

Transfer to third parties. We transfer your personal data to third parties on the basis of a public offer for processing on our behalf in compliance with technical and organizational measures to protect your personal data — for example, for credit card processing and payments.

5. Do we use cookies?

We use cookies necessary for the functioning of the site. Using cookies, we receive the technical information specified in clause 3.

If you want to disable cookies, you can find instructions for managing your browser settings at these links:

· Internet Explorer

· Firefox

· Safari

· Microsoft Edge

· Chrome

· Opera

· Vivaldi

6. What rights do you have to your data?

You, as a subject of personal data, have the following rights:

· The right to access information. You can request an explanation of the processing of your personal data.

· Right to restriction of processing. You can partially or completely prohibit us from processing your personal data.

· The right to file complaints. If your request was not satisfied, you can file a complaint with the regulatory body, the Ukrainian Parliament Commissioner for Human Rights, by mail omb@ombudsman.gov.ua.

· The right to erasure of information. You can request that we delete your personal data from our systems.

To exercise your rights, email us at fromheartua@gmail.com email.

If your request was not satisfied, you can file a complaint with the regulatory body, the Ukrainian Parliament Commissioner for Human Rights, by e-mail omb@ombudsman.gov.ua.

7. How do we update the Privacy Policy?

This Privacy Policy and legal relations falling under its effect are regulated by the Law of Ukraine "On Protection of Personal Data". Applicable laws and requirements for the processing of personal data may change. In this case, we will publish a new version of the Privacy Policy on our website. If we apply material changes that affect your privacy and privacy, we will notify you via email or display the information on the website and ask for your consent.